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Spring 2004 SOFTWARE USER TIP:
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Selecting a CBT Program
That Works for You |
There are many computer-based training (CBT) programs available for a
wide variety of mill applications. This array of options
provides the buyer with several potential benefits, including:
You will be faced with a decision that requires
thorough assessment and evaluation due to variations in program
features and training methodology. This is not unlike the
process of purchasing a new car. All automobiles are engineered to accomplish
the same basic objective...but they certainly go about it in different
ways! As with buying a new car, there are many models,
options, and price ranges to consider when selecting a computer-based
training system.
While some programs present generic
technical information about process equipment, others
compile site-specific content for learning and on-line reference
purposes. These computer-based training programs may include videos, animation, and simulations to enhance
the learning process and hold trainees' interest. Interactive features confirm
user comprehension while monitoring and tracking learning progress. Many
CBT programs integrate some combination of these formats and features.
Each type of program has advantages and disadvantages. The
evaluation process involves weighing these features and selecting
options with your needs, objectives, and budget in mind. Some factors
to consider include:
How many of your training needs can be satisfied with a
computer-based training system?
Some job responsibilities require skills and task demonstrations that
are not easily evaluated within a CBT context.
What information is important for your workers to learn?
Process knowledge is necessary for safe and efficient equipment
operation. Generic technical content is the least expensive type of
resource due to its "one size fits all" approach. However, it may not
suit
your mill's situation.
Do you need specific information that provides details of your
unique system layout, process controls, and operating procedures?
You probably
agree that this is the most desirable content for
training and qualifying department personnel. Done well, it
provides many of the essential ingredients that enable effective
training to take place, and can be valuable as an
on-the-job reference resource. The downside? Customization is costly and
time-consuming to develop.
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CBT Selection Advice |
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Determine who will develop
program content. Due to the technical nature of the
material, involving capable and knowledgeable people usually produces
the best results. |
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Consider how you will manage
and track learners' training progress. This can
become an administrative nightmare if the guidance and record-keeping
systems have not been designed with utility and ease of use in mind. |
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Do you intend to update or
modify information? Off-the-shelf programs
are not usually customizable. Site-specific content should be easily
customizable, for obvious reasons. |
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Decide what type of system
will house the software. Stand-alone
PC? Intranet? |
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Align your needs and wants
with your budget. This is a necessary step in the selection
process. Negotiating extended financing is one way to get the system you need sooner, rather
than later. You can then add content in a prioritized sequence to stay
within your annual budget, while achieving long-term training goals. |
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