Power Specialists Assoc., Inc.
531 Main Street
Somers, CT 06071

Telephone: 860-763-3241
Fax: 860-763-3608
info@psaengineering.com

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Spring 2004 SOFTWARE USER TIP:

Selecting a CBT Program That Works for You

There are many computer-based training (CBT) programs available for a wide variety of mill applications. This array of options provides the buyer with several potential benefits, including:
 

Inexpensive, off-the-shelf products

Competitive pricing associated with mass-produced software

Efficient, self-directed learning formats

Ease of updating and distributing information.


You will be faced with a decision that requires thorough assessment and evaluation due to variations in program features and training methodology. This is not unlike the process of purchasing a new car. All automobiles are engineered to accomplish the same basic objective...but they certainly go about it in different ways! As with buying a new car, there are many models, options, and price ranges to consider when selecting a computer-based training system.

While some programs present generic technical information about process equipment, others compile site-specific content for learning and on-line reference purposes. These computer-based training programs may include videos, animation, and simulations to enhance the learning process and hold trainees' interest. Interactive features confirm user comprehension while monitoring and tracking learning progress. Many CBT programs integrate some combination of these formats and features.

Each type of program has advantages and disadvantages. The evaluation process involves weighing these features and selecting options with your needs, objectives, and budget in mind. Some factors to consider include:

How many of your training needs can be satisfied with a computer-based training system? Some job responsibilities require skills and task demonstrations that are not easily evaluated within a CBT context.

What information is important for your workers to learn? Process knowledge is necessary for safe and efficient equipment operation. Generic technical content is the least expensive type of resource due to its "one size fits all" approach. However, it may not suit your mill's situation.

Do you need specific information that provides details of your unique system layout, process controls, and operating procedures? You probably agree that this is the most desirable content for training and qualifying department personnel. Done well, it provides many of the essential ingredients that enable effective training to take place, and can be valuable as an on-the-job reference resource. The downside? Customization is costly and time-consuming to develop.
 

CBT Selection Advice

Determine who will develop program content. Due to the technical nature of the material, involving capable and knowledgeable people usually produces the best results.
Consider how you will manage and track learners' training progress. This can become an administrative nightmare if the guidance and record-keeping systems have not been designed with utility and ease of use in mind.
Do you intend to update or modify information? Off-the-shelf programs are not usually customizable. Site-specific content should be easily customizable, for obvious reasons.
Decide what type of system will house the software.  Stand-alone PC? Intranet?
Align your needs and wants with your budget. This is a necessary step in the selection process. Negotiating extended financing is one way to get the system you need sooner, rather than later. You can then add content in a prioritized sequence to stay within your annual budget, while achieving long-term training goals.
 

© 2005, Power Specialists Assoc., Inc.
531 Main Street
Somers, CT 06071

Telephone: 860-763-3241
Fax: 860-763-3608

www.psaengineering.com    
info@psaengineering.com

 Last updated Thursday March 27, 2008